
Get In Touch
info@palondrethelabel.com
FAQ
What size should i order?
Take a peek at our Size Guide to find your perfect fit. Still unsure? Email us.
Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 14 days. Store credit and exchanges are free. Refunds to your original payment method incur a $10 fee. See our full Returns & Exchanges policy for details.
How do i care for my bikini?
Hand wash cold, rinse after every wear, and air dry in the shade. Avoid rough surfaces, high chlorine, and direct sunlight. See full Care Guide for tips that keep your suit looking its best.
Where is Palondré swimwear made?
Every piece is ethically made in Colombia in small, limited batches to reduce waste and ensure exceptional quality.
What fabrics do you use?
Our swimwear is made from luxe Italian and Colombian fabrics like sculpting Carvico, silky Bahia, and sustainable ECONYL® — chosen for performance and feel.
Is Palondré sustainable?
Yes. We use regenerated fabrics made from post-consumer materials and design every piece to be timeless, mindful, and long-lasting.
How do pre-orders work?
When you pre-order, you’re reserving your piece before it’s made. This helps us reduce overproduction and waste. Estimated ship dates will always be listed on the product page.
Can i shop in person?
Yes — visit one of our select Stockists to shop IRL.
How long will my order take to ship?
Most orders ship within 1–2 business days. Once it’s on the way, you’ll receive a tracking link to follow its journey.