Returns & Exchanges

PALONDRÉ THE LABEL – Return & Exchange Policy

We want you to love your purchase! If you’re not completely satisfied, we offer returns and exchanges within 14 days of delivery under the following conditions:

Returns

Returns for store credit or exchange are free.

Returns for a refund to the original payment method will incur a $10 restocking fee (deducted from your refund).

Items must be unworn, unwashed, and in original condition with all tags and hygiene liners intact.

Returns will be processed within 5-7 business days after receipt.

Exchanges

Exchanges are free within 14 days of delivery.

If your desired item is out of stock, we will issue store credit.

Final Sale Items

Sale items, discounted products, and custom orders are final sale and cannot be returned or exchanged.

International Returns

International orders are eligible for store credit or exchange only.

Return shipping costs for international orders are the responsibility of the customer.

To start a return or exchange, please email us at info@palondrethelabel.com.

We appreciate your support of our sustainable, limited-quantity swimwear!